Frequently Asked Questions

Everything you need to know about your Power Plate experience.

What shipping methods do you offer?

We provide standard ground shipping on all orders, with expedited 2-day and overnight options available at checkout for an additional fee.

How can I track the status of my order?

Once your order has shipped, you will receive an email confirmation containing a unique tracking number and a link to the carrier's website.

What is your return policy?

We offer a 30-day return window for all unused items in their original packaging. Please contact our support team to initiate a return authorization.

Do you offer international shipping?

Currently, we ship to customers within the United States and Canada. We are working on expanding our logistics to support more international destinations soon.

What payment methods are accepted?

We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.

Are your products covered by a warranty?

Yes, all Power Plate products come with a standard one-year manufacturer's warranty that covers defects in materials and workmanship under normal use.